Xdinary Heroes ＜Beautiful Mind＞ World Tour in TAIPEI

Xdinary Heroes ＜Beautiful Mind＞ World Tour in TAIPEI   -  Entry Notice
➤ TIME：2025/ 07/ 11 (FRI) 20:00
➤ VENUE：Zepp New Taipei (HONHUI PLAZA, 8F)
* Actual performance time is based on on-site situations.

● VIP Package Fan Benefits 
➤ Check-in  TIME：16:00 ~ show starts

* Notice:
* Upon check-in, staff will verify your concert ticket and stamp it with "EXCHANGED". The concert ticket is required for entry. If the ticket is lost or damaged, entry will be denied.
☆VIP Package ticket holders who got the group photo chance☆
* You will receive a wristband. Both the concert ticket and wristband are required for Qualification Check. If either is lost or damaged, your qualification will be forfeited.
* VIP Package Fan Benefits and merchandise cannot be mailed. They must be redeemed and collected on the event day with the event ticket. If not collected on time, the rights will be considered forfeited.
* ACTUAL OPERATION TIMES WILL BE BASED ON ON-SITE SITUATIONS.

● Soundcheck Event 
➤ Queue Time：17:30
➤ Door Time：18:00
➤ Show Time：18:30

※ Notice：
1. Please be aware, if you do not check in and enter within the announced time on the entry notice, you will forfeit the SOUNDCHECK PARTY fan-benefits and the concert tickets are non-refundable.
2. When entering, VIP Package ticket holders have to show the ticket for checking. If there are any lost or damaged, entry will be denied.
3. Please line up according to your queue number. If you don’t check in on time, your number priority will be cancelled and you’ll enter based on the on-site order. To be fair for everyone, you cannot move forward to join friends with an earlier queue number, but you can move back to join friends with a higher queue number.
4. After the soundcheck event, please stay inside the venue for the main show. If you need to go out, the concert ticket is required for re-entry and you will be subject to another security check. 
5. ACTUAL DOOR OPEN TIMES WILL BE BASED ON ON-SITE SITUATIONS.

● Group Photo (10 pax a group, VIP Package ticket holders who got the chance.)
1. After the show ends, please follow the instructions of on-site staff.
2. The lucky draw results were announced on Live Nation Taiwan FB and IG .

● Show Information
➤ Queue Time : 18:30~19:00 (general standing tickets only)
➤ Door Time：19:00
➤ SHOW Time：20:00 

* Notice: 
* For Standing ticket holders, please line up according to the queueing number on the ticket. For safety reasons, children under 110cm or under 7 years old and pregnant women are not allowed into the GA (standing) area.
* For Seated ticket holders, please be seated in your allocated seat.
* ACTUAL DOOR OPEN TIMES WILL BE BASED ON ON-SITE SITUATIONS.
* Disability Ticket Holder : 
Please bring the Disability identification at entry for checking. Only Disability identification holders with a ticket are allowed to enter. No refund is allowed. Accompanying ticket holders will not be admitted without the presence of the disabled ticket holder.
* For safety reasons, a security check is required at the entrance. To avoid delays in entering and enjoying the show, we kindly ask that you arrive early. Metal wands will be used for security checks. Those who bring prohibited items will not be allowed for entry.
* No trunks or bags larger than 37 x 25 x 11.5 cm are allowed for entry.
*Except for mobile phones, all forms of photography, videography, and audio recording devices (including selfie sticks, tripods, etc.) are strictly prohibited from being brought in or used. Any form of live streaming is also strictly forbidden.
* Please refer to “Other Regulations” for other prohibited items. Please do not bring any prohibited items to the venue. Attendees who violate the rules will be escorted out of the venue without re-entry or refund. Re-entry requires a new security check.

● Official Merchandise
(Be sure to follow Live Nation Taiwan - Facebook, Instagram, X for the official merch drop)
➤ TIME：
➤ VIP Early access to merch booth：16:00 ~ 17:30
➤ General：17:30 ~ after the show
* Payment Method：Cash, Line Pay

* Notice：
* Depending on the on-site situation, operation time and purchase limit are subjected to change without prior notice.
* The quantities of merchandise are limited. Sales will end once the stocks are sold.
* Please check the product when purchasing. Once you leave the counter, any damaged or faulty product cannot be returned or exchanged.⁠⁠
* No bags will be provided for eco-friendly purposes. Please bring your own bag.
　
● LIVE NATION TAIWAN INFO Counter
➤ TIME：16:00 ~ show starts

●  BOX Office
➤ TIME：16:00 ~ show starts
* Please note that there  won’t be any ticket pick up service on-site. Make sure to pick up your tickets in advance before heading to the event.

* Lost Tickets
For Lost GA(Standing) tickets:
* According to regulations, standing tickets do not have assigned seats or registered names. Lost tickets cannot be reissued and entry will not be permitted.

For Lost Seat Tickets: 
* Dial 02-8772-9835 or Contact us at your earliest convenience. Please bring the police report, proof of purchase and your photo ID to the tixCraft ticket booth before 7PM on show day to sign the certification document. Once the seat is confirmed as not occupied when the show starts, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audiences who lose tickets need to re-purchase tickets for admission. We may report to the police station if there is controversy. 

● Other Regulations
✘ Prohibited items
1. No trunks or bags larger than 37 x 25 x 11.5 cm are allowed for entry. Any bags and trunks against security standards will not be allowed for entry. Merch will be allowed for entry, and security check will be required.
2. Except for mobile phones, all forms of photography, videography, and audio recording devices (including selfie sticks, tripods, etc.) are strictly prohibited from being brought in or used. Any form of live streaming is also strictly forbidden.
3. Folding umbrella is granted. However please DO NOT use it in the stadium. Please wear poncho if needed.
4. No Glass and Metal container of any kind。
5. No illegal substances / drugs / dangerous items (according to on site definition).
6. No flammable materials such as pressurized cologne and perfume / pepper spray / kerosene / gasoline etc.
7. No weapons of any kind / lasers / laser pens / pointers / umbrella / monopod / selfie sticks or any sharp objects.
8. No chain / brass knuckles / wallet chains / spiked belts.
9. No lighters / cigarettes(e-cigarettes) / candles / fireworks and any other type of pyrotechnics.
10. No pets and plants.
11.  No chairs of any kind.
12. No fruits and vegetables.
13. No Big posters / banners / LED banners / placards / balloons / signage / political banners and no whistles or any unauthorized cheer supplies.
14. No projectiles / missiles of any type.
15. No flash photography / videography.

※Please inform the on-site staff within 10 minutes after the show starts if you find any view blockage that is not stated in any official announcement. Once on-site staff confirms the view of the seat is blocked, on-site staff will change the seat for you subject to availability. It will be deemed to consent to the seat arrangement if there's no response.
✘  Smoking is prohibited due to regulations.
✘  Do not stand on chairs during the show. There will be a compensation fee for any damages caused by inappropriate behaviors.
✘ No live streaming of any form is allowed. No cameras, audio and video recording equipment or radio scanning/jamming equipment is allowed. Once any recording action is taken, the contents will be deleted by the staff. Those who violate the rules will be asked to leave the venue and restricted from entry.
✘ Please follow the event regulations. The organizer might restrict those who violate the regulations and reserve the right to pursue legal actions. Show cancel or postpone due to irresistible reasons, promoter will not be responsible for transportation and accommodation compensation. Please refer to Regulations Announcement on Live Nation Taiwan website and on site announcements for the most updated rules. Live Nation reserves the rights to any amendments, changes or terminations of this event.