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Porter Robinson SMILE! :D World Tour in Taipei -  Entry Notice

➤ TIME:2024/12/10 (TUE) 20:00 
➤ VENUE:Zepp New Taipei 
* Actual performance time based on on-site situation

⍟ VIP upgrade

  • VIP Check in:16:30 - 18:30

  • VIP Early access to merch counter:16:30 - 17:00

  • VIP Queue Time:18:00~18:30

  • VIP Early Entry:18:30~19:00

*  When Check in, staff will check the ticket. Please provide your ticket for confirming, will issue a hand strap and chop the "EXCHANGED" stamp on your VIP upgrade concert ticket.
*  VIP  ticket and  hand strap are BOTH REQUIRED when entering, DAMAGED or LOST any of it will be disqualified.
*  VIP Early Entry has to queue up according to the number on your ticket. If you didn’t queue up within the announced Queue Time on entry notice, your serial number will be given up and you will need to enter upon onsite staff instructions.
* Each timeline is subject to change, actual performance time based on on-site situation.

⍟ SHOW INFO

  • VIP Early Entry:18:30~19:00

  • General Door Time:19:00

  • Show Time:20:00 

* Actual performance time based on on-site situation
* For safety measures, pregnant women and children under 110cm or under 7 years old are prohibited to enter.
* Accessible Seating : Please bring the Disability identification for entry check. Only Disability identification holders with the ticket are allowed to enter. No refund is allowed. Disability accompanied ticket holders are not allowed to enter without a Disability identification owner and her/his ticket.
* There will be security check process, to expedite your entry process, and secure your own spot, travel light, and read the entry notice, regulations and prohibited items carefully.
* Safety check is always required upon re-entry.

⍟ Merchandise

  •   Open Hours:
       <VIP> 16:30~17:00
       <General> 17:00~Show Ends

  • Payment Method:Line Pay and Cash payment

    * Depending on the on-site situation, operation time and purchase limit are subjected to change without prior notice
    * The quantities of merchandise are limited. Sales will end once the stocks are sold.
    * Please check the product when purchasing. Once you leave the counter, any damaged or faulty product cannot be returned or exchanged.⁠⁠
    * No bags will be provided for eco-friendly purposes. Please bring your own bag.

⍟ Live Nation INFO Counter

  ● Open Hours:16:30 ~ show starts

⍟ BOX office

 ● Open Hours:16:30 ~ show starts
* Please note that there  won’t be any ticket pick up service on-site. Ensure to pick up your tickets in advance before heading to the event.

● Lost Tickets: 

  1. According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets. 

  2. For Lost Seat Tickets: Dial 02-8772-9835 or Contact us at your earliest convenience. Please bring police report, proof of purchase and your photo ID and go to the tixCraft ticket booth before 7:00PM on show day to sign the certification document. Once show starts and the seat is confirmed as not occupied, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audience who lose tickets need to re-purchase ticket for admission. We may report to police station if there is controversy. 


⍟ Safety Check

    ● For safety reasons, security check is required at the entrance. To avoid delays in entering and enjoying the show, we kindly ask you to arrive early. Those who bring prohibited items will not be allowed for entry.
    ● Backpacks and any Bags bigger than 37x25x11.5 cm are not allowed entry.
    ● No ANY KINDS of Foods or Drinks allowed, WATER ONLY (the caps of the bottle must be removed)
    ● Safety check is required upon entry. No suitcase is allowed. Any items against security regulations will not be allowed for entry.
    ● There are limited coin lockers near the venue.
    ● Safety check is always required upon re-entry.

⍟ Other Regulations

✘ Prohibited items
1. No backpacks, no trunks or bags larger than 37 x 25 x 11.5 cm are allowed for entry. Any bags/Trunks against security standards will not be allowed for entry. Merch will be allowed for entry, and security check will be required.
2. No professional video and audio recording equipment / professional photo cameras / Telephoto lens / Drones / tablets / GoPro Cameras.
3. Folding umbrella is granted. However please DO NOT use it in the stadium. Please wear poncho if needed.
4. No Glass and Metal container of any kind。
5. No illegal substances / drugs / dangerous items (according to on site definition).
6. No flammable materials such as pressurized cologne and perfume / pepper spray / kerosene / gasoline etc.
7. No weapons of any kind / lasers / laser pens / pointers / umbrella / monopod / selfie sticks or any sharp objects.
8. No chain / brass knuckles / wallet chains / spiked belts.
9. No lighters / cigarettes(e-cigarettes) / candles / fireworks and any other type of pyrotechnics.
10. No pets and plants.
11.  No chairs of any kind.
12. No fruits and vegetables.
13. No Big posters / banners / LED banners / placards / balloons / signage / political banners and no whistles or any unauthorized cheer supplies.
14. No projectiles / missiles of any type.
15. No flash photography / videography.

※ Please inform the on-site staff within 10 minutes after the show starts if you find any view blockage that is not stated in any official announcement. Once on-site staff confirms the view of the seat is blocked, on-site staff will change the seat for you subject to availability. It will be deemed to consent to the seat arrangement if there's no response.

✘  Smoking is prohibited due to regulations.

✘  Any food purchased outside the venue cannot be brought into the GA area, except water. Water bottle caps must be removed.

✘  Do not stand on chairs during the show. There will be a compensation fee for any damages caused by inappropriate behaviors.

✘ No live streaming of any kind is allowed. No cameras, audio and video recording equipment or radio scanning/jamming equipment is allowed. Once any recording action is taken, the contents will be deleted by the staff. Those who violate the rules will be asked to leave the venue and restricted from entry.

✘ Please follow the event regulations. The organizer might restrict those who violate the regulations and reserve the right to pursue legal actions. Show cancel or postpone due to irresistible reasons, promoter will not be responsible for transportation and accommodation compensation. Please give priority to Regulations Announcement on Live Nation Taiwan website and on site. Live Nation reserves the rights to any amendments, changes or terminations of this event.