EXO Taipei｜Entry Notice
EXO PLANET #6 - EXhOrizon in TAIPEI – Entry Notice
➤ Date: 2026/5/9 (Sat.) 18:00, 5/10 (Sun.) 16:00
➤ Venue: Taipei Arena
※ ACTUAL TIME BASED ON ON-SITE SITUATION.
◎ Site Map
◎ VIP Package
【VIP Check-in】
- 5/9 (Sat) 12:00 - before VIP soundcheck party starts
- 5/10 (Sun) 10:00 - before VIP soundcheck party starts
➤ Check-in Location:
- VIP – A & C: Check-in counter next to Taipei Arena Gate 2
- VIP – B & VIP – seated: Check-in counter next to Taipei Arena Gate 6
【VIP Queue】
- 5/9 (Sat)
※ Please line up in sequence according to your ticket number at the designated area at 13:20. Entry to the standing area will begin at 14:30.
- 5/10 (Sun)
※ Please line up in sequence according to your ticket number at the designated area at 11:20. Entry to the standing area will begin at 12:30.
➤ VIP standing queue location：
VIP – A：North Entrance, Northeast Plaza (in front of Taipei Arena Gate 2)
VIP – B：North Entrance, Northwest Plaza (in front of Taipei Arena Gate 5) → on the operation plan VIP B queue starts between Gate 6&7, we already know they are entering Gate 5. but please double check the queueing line
VIP – C：North Entrance, Northeast Plaza (in front of Taipei Arena Gate 5)
【VIP soundcheck party】
- 5/9 (Sat) Door Open 14:30 for VIP standing, 14:40 for VIP seated / Event Start 15:30
- 5/10 (Sun) Door Open 12:30 for VIP standing, 12:40 for VIP seated / Event Start 13:30
【VIP Package Notice】
※ VIP standing areas must line up according to ticket numbers.
※ Actual procedures and schedules may be adjusted according to on-site conditions.
※ Staff will verify concert tickets during check-in, stamp them as “Redeemed,” and issue identification wristbands. Attendees must complete VIP check-in and receive their wristband before entering the VIP Soundcheck Event. Both ticket and wristband must be presented for entry. Lost or damaged will result in denial of entry.
※ Ticket holders who fail to complete check-in before the activity begins will be deemed to have forfeited their rights. The organizer reserves the right to refuse entry to the VIP Soundcheck Event without refund.
※ VIP laminates and gifts cannot be mailed and must be redeemed on the event day with the concert ticket. Unclaimed items will be considered forfeited.
※ After the VIP Soundcheck Event ends, please remain inside the venue to wait for the concert to begin. Re-entry requires ticket verification and security check.
◎ General Tickets
【GA (Standing) 】
➤ GA (Standing) Queue Time:
5/9 (Sat) 15:50
5/10 (Sun) 13:50
➤ Est. Door Time:
5/9 (Sat) 16:30
5/10 (Sun) 14:30
➤ Location: North Entrance, Northeast Plaza (in front of Taipei Arena Gate 2). Please refer to the Site Map for detailed location.
※ For general GA(standing) ticket holders, GA area is all standing with no queueing number. Please follow onsite staff instructions for entry.
※ For safety measures, pregnant women and children under 110cm or under 7 years old are prohibited to enter GA area
※ ACTUAL TIME BASED ON ON-SITE SITUATION.
【2F、3F Yellow/Purple/Red Zone 】
➤ Est. Door Time:
5/9 (Sat.) 16:30
5/10 (Sun.) 14:30
➤ Entrance Spot：North Entrance, South Entrance
※ 2F, 3F seated ticket holders can security-check and enter directly. Please take your assigned seat.
※ ACTUAL TIME BASED ON ON-SITE SITUATION.
◎Show Info
5/9 (Sat.)18:00
5/10 (Sun.)16:00
※ Actual performance time based on on-site situation.
◎ Merchandise
(Be sure to follow Live Nation Taiwan - Facebook, Instagram, X for the official merch drop)
➤ VIP Priority Merchandise Shopping Time:
5/9 (Sat.)12:00 - 13:30
5/10 (Sun.)10:00 - 11:30
➤ General Merch Sale Time:
5/9 (Sat.)13:30 – 30 mins after show ends
5/10 (Sun.)11:30 – show ends
➤ Location: Please refer to the Site Map for detailed location.
➤ Payment: Cash、Credit Card, Apple Pay, Google Pay, Samsung Pay.
➤ Notice:
※ ACTUAL OPERATION TIMES WILL BE BASED ON ON-SITE SITUATIONS.
※ Please check the product at purchase. Once you leave the counter, any damaged or faulty product cannot be returned or exchanged.
※ No bags will be provided for eco-friendly purposes. Please bring your own bag.
※ Actual sales times are subject to on-site announcements. Time schedules and purchase limits may vary depending on conditions. The end time of sales may change without further notice.
※ Purchase limits per item will be announced on site. Please follow staff instructions when buying.
◎ Live Nation Info Counter
➤ Open Hours：
5/9 (Sat.) 12:00 – show starts
5/10 (Sun.) 10:00 – show starts
➤ Location: Please refer to the Site Map for detailed location.
◎ Box Office
➤ Open Hours：
5/9 (Sat.) 12:00 – show starts
5/10 (Sun.) 10:00 – show starts
➤ Location: Please refer to the Site Map for detailed location.
➤ Lost Tickets:
- GA (Standing) ticket:
※ According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets.
- Seated ticket :
※ For Lost Seat Tickets: Dial 02-8772-9835 or Contact us at your earliest convenience. Please bring police report, proof of purchase and your photo ID and go to the tixCraft ticket booth before 7:00 PM on show day to sign the certification document. Once the show starts and the seat is confirmed as not occupied, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audience who lose tickets need to re-purchase ticket for admission. We may report to police station if there is controversy.
◎ Security Check
※ For safety reasons, security check is required at the entrance. To avoid delays in entering and enjoying the show, we kindly ask that you arrive early. Metal wands will be used for security checks. Those who bring prohibited items will not be allowed for entry.
※ Safety and ticket checks are required for entry. Suitcase of any kind or bags larger than size of 37x25x11.5cm are not allowed for entry GA (Standing). Any items against security regulations will not be allowed for entry venue.
※ There are less coin-lockers at the venue. Please store the suitcases and bags and all prohibited items in advance.
※ Please do not bring any prohibited items to the venue. Once found, the audience will be escorted out of the venue and will not be allowed access to the concert again. There will be no ticket refund.
※ Safety check is always required upon re-entry.
◎ Lucky Draw Event
➤ Location: Near North Entrance Gate 7&8
5/9 (Sat.) 12:00 – 18:00
5/10 (Sun.) 10:00 – 16:00
◎ Other Regulations
✘ Prohibited items
1. Backpacks, suitcases and any Bags bigger than 37x25x11.5 cm.
2. Selfie sticks
3. Any kinds of cameras, recorders, GoPro and tablets
4. Clappers, whistles, and cheer megaphones
5. Posters and LED banners over A3, balloons, and chairs of any kind
6. Flags, poles, and tripods
7. Animals and plants of any kind
8. Glass and umbrellas
9. Lighters and sprays
10. Sharp objects
✘ No ANY KINDS of Foods or Drinks allowed, WATER ONLY (the caps of the bottle must be removed)
✘ Please do not stand on seats. Those who cause damage on venue property should be responsible for compensation.
✘ The use of professional photography, video recording, and audio recording equipment is strictly prohibited at the event venue. This includes but is not limited to camcorders, drones, tablets, GoPro devices, tripods, selfie sticks, and similar equipment. These items are not allowed to be brought into or used inside the venue. Live streaming of any kind is also strictly prohibited. If such equipment is discovered, staff will require the deletion of the recorded content and ask the attendee to store the equipment outside the venue before re-entry. The organizer is not responsible for any loss or damage. On-site staff reserve the right to erase or delete any recorded material and may take further legal action if necessary.
✘ Please follow the event regulations. The organizer might restrict those who violate the regulations and reserve the right to pursue legal actions.